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Schmidt & Sons Parts Return Policy

 

If you are the original purchaser of a part from Schmidt & Sons and find that you need to return the part, the following policy applies:

 

Qualified Returnable Parts:

  • Provided that the part is in new, salable condition, with the original packaging intact, it can be returned within 30 days of purchase.
  • After 30 days, the return is subject to the sole discretion of the Parts Manager.
  • Part had to be purchased from a Schmidt & Sons location.

 

Stocked Parts:  0% restocking  fee within 30 days

                          15% restocking fee after 30 days

  • A new stocked part is any part that is normally in inventory at Schmidt & Sons
  • Parts meeting these criteria will not be subject to a restocking fee.
  • Stocked parts must be returned to Schmidt & Sons freight pre-paid. Freight on the original purchase is non-refundable.

Non-Stocked Parts : 15% restocking fee within 30 days

                                15% - 50% restocking fee after 30 days

  • A Non-Stocked Part is any part that was special ordered.
  • Parts meeting these criteria will be subject to a 15% - 50% restocking fee.
  • All special ordered parts must be paid up front, before ordering part.

 

Non-Returnable Parts:

Non-Returnable parts include but are not limited to the following:

  • Hydraulic hoses and metal lines with protective covers removed.
  • Rusty, used, installed or damages items.
  • Opened gasket or seal kits.
  • Electrical or glass parts.
  • Discontinued items.
  • Material cut or made to order, e.g., hose assemblies, window seals, etc.
  • Belts, batteries, chemicals and o-rings.
  • Parts or Operators manuals
  • Remanufactured cores after 90 days from date of purchase.
  • Any return issues not covered by the above policy will be resolved at the sole discretion of the Parts Manager.

 

Schmidt & Sons, Inc. - Mt. Hope, KS

12903 E. Silver Lake Rd.

Mt. Hope, KS  67108

316-445-2103  •  800-281-2164

inquire@schmidtinc.com

Schmidt & Sons, Inc. -  Winfield, KS

2303 W. 9th  •  Winfield, KS   67156

620-221-0300  •  800-273-9014

winfield@schmidtinc.com

Serving the Farming Community Since 1966

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CONTACT INFO

Schmidt & Sons, Inc. - Mt. Hope, KS

12903 E. Silver Lake Rd.

Mt. Hope, KS  67108

316-445-2103  •  800-281-2164

inquire@schmidtinc.com

Schmidt & Sons, Inc. -  Winfield, KS

2303 W. 9th  •  Winfield, KS   67156

620-221-0300  •  800-273-9014

winfield@schmidtinc.com

Serving the Farming Community Since 1966